Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the website operated by Tri-Town Dental ("Tri-Town Dental," "we," "us," or "our"), located at 5225 55 Street, Cold Lake, Alberta. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

1. No Dental or Medical Advice

The content on this website is provided for general informational purposes only and does not constitute dental, medical, or professional advice. It is not a substitute for an in-person examination, diagnosis, or treatment by a qualified dental professional. Always seek the advice of your dentist or another qualified provider with any questions about a dental condition. Never disregard professional advice or delay seeking it because of something you read on this website.

2. No Dentist–Patient Relationship

Using this website, submitting a form, or contacting us through the site does not create a dentist–patient relationship. Such a relationship is established only after you attend our clinic, complete the necessary intake, and are formally accepted as a patient.

3. Appointments and Booking

Requests submitted through our website or online booking system are requests only and are not confirmed until we contact you or you receive confirmation. We reserve the right to reschedule or decline appointment requests. Please contact us directly for urgent or emergency concerns rather than relying on an online form.

4. Cancellations and Missed Appointments

We ask that you provide reasonable advance notice if you need to cancel or reschedule an appointment. Repeated missed appointments or late cancellations may be subject to a fee, in accordance with our office policy, which will be communicated to you.

5. Fees, Payment, and Insurance

Fees for services are payable as arranged with our office. While we may assist with insurance claims and provide coverage estimates, any estimate is not a guarantee of coverage or reimbursement. Your benefit provider makes the final determination, and any portion not paid by your plan remains your responsibility. Coverage details, including CDCP and NIHB, are subject to the rules of the applicable program.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and design — is the property of Tri-Town Dental or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission, except for personal, non-commercial reference.

7. Acceptable Use

You agree not to:

• Use the website for any unlawful purpose;
• Attempt to gain unauthorized access to our systems or interfere with the website's operation;
• Transmit any harmful code, or submit false, misleading, or another person's information without authorization.

8. Third-Party Links and Services

Our website may include links to third-party websites or use third-party services (such as online booking and analytics). We are not responsible for the content, policies, or practices of those third parties, and your use of them is at your own risk.

9. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components, or that the information is complete or current.

10. Limitation of Liability

To the fullest extent permitted by law, Tri-Town Dental will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this website or its content.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information in accordance with applicable Canadian and Alberta privacy legislation.

12. Governing Law

These Terms are governed by the laws of the Province of Alberta and the applicable laws of Canada. Any disputes arising in connection with these Terms or the website are subject to the exclusive jurisdiction of the courts of Alberta.

13. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page with an updated "Last updated" date. Your continued use of the website constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us: